PRIVACY POLICY

Introduction

Ruby Leigh Aesthetics ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rubyleighaesthetics.com.au and use our services.

We are a nurse-led boutique cosmetic and aesthetic clinic located at Shop 5, 7 Cheriton Drive, Carramar, WA 6031, Australia. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and contact form submissions
• Process and fulfil product orders
• Manage appointment bookings and send appointment reminders
• Provide our aesthetic treatments and clinical services
• Maintain clinical records as required by law
• Improve our website and services
• Comply with legal and regulatory obligations
• Communicate important updates regarding our services

Third-Party Services

We use the following third-party services to operate our business. Each service has its own privacy policy governing how they handle your data:

• Stripe — Payment processing for online product purchases. Stripe's privacy policy can be found at stripe.com/au/privacy.
• Square Appointments — Booking and appointment management. Square's privacy policy can be found at squareup.com/au/en/legal/general/privacy.
• Google Maps — Embedded on our contact page to display our clinic location. Google's privacy policy can be found at policies.google.com/privacy.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website.

We may use cookies for website analytics, functionality preferences, and to facilitate third-party services such as embedded maps and payment processing. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Retention & Security

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Clinical records are retained in accordance with applicable healthcare regulations.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under the Australian Privacy Act 1988

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Any changes will be effective immediately upon posting to this website.